Grand Velas Riviera Maya -Inclusive - Playa del Carmen
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Grand Velas Riviera Maya -Inclusive
Carretera Cancun Tulum Km 62 77710 Playa del Carmen Mexico
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
8.7/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
8.7/10
Key card access
Fitness
Private beach area
Security alarm
Fruits
Coffee house on site
Grocery deliveries
Parking on site
Soundproof rooms
Beachfront
Strollers
Family rooms
Meeting/banquet facilitiesadditional charge
Dry cleaningadditional charge
Picnic area
Non-smoking rooms
Spa/wellness packages
Tour or class about local culture
Staff follow all safety protocols as directed by local authorities
Shuttle service (additional charge)
Massage chair
Key access
Internet services
Live sport events (broadcast)
Terrace
Beauty services
Fire extinguishers
Face masks for guests available
Luggage storage
Airport drop offadditional charge
ATM/cash machine on site
Daily housekeeping
Bar
Fax/photocopyingadditional charge
Babysitting/child servicesadditional charge
Golf course (within 3 km)additional charge
Billiards
Live music/performance
Food can be delivered to guest accommodation
Property is cleaned by professional cleaning companies
Mini golf
Breakfast takeaway containers
Kid-friendly buffet
All plates, cutlery, glasses and other tableware have been sanitized
Haircut
Free WiFi
Contactless check-in/check-out
Car hire
Massageadditional charge
Thermometers for guests provided by property
Manicure
Smoke alarms
Outdoor pool (all year)
Restaurant
Special diet menus (on request)
Airport pick upadditional charge
Spa and wellness centreadditional charge
Outdoor pool
Aerobics
Kids' club
Steam room
Sun loungers or beach chairs
Process in place to check health of guests
Ironing service
Currency exchange
Water sport facilities on site
Outdoor furniture
Cooking classadditional charge
Hand sanitizer in guest accommodation and key areas
WiFi
Guest accommodation sealed after cleaning
Fitness classes
Children's playground
Airport shuttle (additional charge)
Free parking
Delivered food is securely covered
24-hour security
Pool with view
Cashless payment available
Kids' outdoor play equipment
Yoga classes
Access to health care professionals
Chapel/shrine
Parking
Barber/beauty shop
Physical distancing in dining areas
Garden
Wheelchair accessible
Entertainment staff
Hiking
Valet parking
Trouser pressadditional charge
Themed dinner nights
Board games/puzzles
CCTV in common areas
Guest accommodation is disinfected between stays
Nightclub/DJ
Spa facilities
24-hour front desk
Body treatments
Spa lounge/relaxation area
Use of cleaning chemicals that are effective against Coronavirus
Movie nightsadditional charge
Airport shuttle
Infinity pool
Personal trainer
Shared stationery such as printed menus, magazines, pens, and paper removed
Pool bar
Safety deposit box
Public bath
Karaoke
Facilities for disabled guests
Swimming pool
Walking tours
Business centreadditional charge
Air conditioning
Screens or physical barriers placed between staff and guests in appropriate areas
Allergy-free room
Evening entertainment
Sun terrace
Linens, towels and laundry washed in accordance with local authority guidelines
Concierge service
Tour desk
Snack bar
Games room
Kids' pool
Table tennis
Baby safety gates
Shuttle service
Physical distancing rules followed
Breakfast in the room
Wine/champagne
Cycling
Invoice provided
Sun umbrellas
Toilet with grab rails
Fitness/spa locker rooms
Pedicure
Fitness centre
Body wrap
Bike tours
Beach
Lift
Room service
Saunaadditional charge
Mobile app for room service
Facial treatments
Laundryadditional charge
Kids' meals
First aid kit available
Indoor play area
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
About the Property Credit - Only Apply at SE Spa.
$50 USD SPA Credit per person, per night SPA Bonus applicable on massages, facials and body wrap treatments with a duration of 50 minutes or more. Not transferable between guests. Not cumulative. Not redeemable for cash. Unused balances will not be refunded. Not combinable with other Spa promotions. NOT applicable on SPA Boutique products, Jungle Kids Spa, Beauty Salon, Hydrotherapy Circuit. NOT applicable on treatments available in SPA Cabanas (outdoor areas). Applicable on treatments with a duration of 50 min or more.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
License number: 01230089a82d6
