Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500 CancĂșn Mexico
No. of rooms
649
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
CM ES FR
8.3/10
No. of rooms
649
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
License number: 002-025-002113/2026
Private beach area
Sun umbrellas
Bar
Babysitting/child servicesadditional charge
Express check-in/check-out
Fence around pool
Use of cleaning chemicals that are effective against Coronavirus
Garden
Fishingoffsiteadditional charge
Barber/beauty shop
Mini golf
Tour desk
ATM/cash machine on site
Private parking
Hand massage
Shared lounge/TV area
Table tennis
Billiards
Spa facilities
Room service
Screens or physical barriers placed between staff and guests in appropriate areas
24-hour security
Linens, towels and laundry washed in accordance with local authority guidelines
Coffee house on site
Designated smoking area
Shuttle service (additional charge)
Hot tub/Jacuzzi
Kids' meals
Guest accommodation is disinfected between stays
Free parking
Facilities for disabled guests
Outdoor pool (all year)
Pool bar
Swimming pool
Dry cleaningadditional charge
Chapel/shrine
Process in place to check health of guests
Lockers
Neck massage
Shuttle service
Children's playground
Hair styling
Board games/puzzles
Airport drop offadditional charge
Body treatments
CCTV in common areas
Contactless check-in/check-out
Personal trainer
Airport shuttle (additional charge)
Foot massage
Fruits
Tennis court
Haircut
Lift
Tennis equipment
Food can be delivered to guest accommodation
Kid-friendly buffet
Beach
Daily housekeeping
Security alarm
Make-up services
Breakfast in the room
Games room
Fitness classes
24-hour front desk
Currency exchange
Indoor play area
Hand sanitizer in guest accommodation and key areas
Safety deposit box
Parking
Steam room
Cycling
Heated pool
Evening entertainment
Wine/champagne
All plates, cutlery, glasses and other tableware have been sanitized
Swimming pool toys
Accessible parking
Delivered food is securely covered
Pedicure
Water park
Business centre
Trouser pressadditional charge
Breakfast takeaway containers
Spa lounge/relaxation area
Aerobics
Sun terrace
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay
Facial treatments
Saunaadditional charge
Physical distancing in dining areas
Car hire
Luggage storage
Hair treatments
Airport pick upadditional charge
Head massage
Laundryadditional charge
Fitness centre
Fire extinguishers
Yoga classes
Hair colouring
Parking on site
Internet services
Fitness/spa locker rooms
Massageadditional charge
Pool with view
Sun loungers or beach chairs
Spa/wellness packages
Non-smoking rooms
Horse ridingoffsiteadditional charge
Air conditioning
Meeting/banquet facilitiesadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Fitness
Airport shuttle
Outdoor pool
Live music/performance
Beauty services
Fax/photocopyingadditional charge
Key card access
Body wrap
Valet parking
Manicure
WiFi available in all areas
Ironing serviceadditional charge
Staff follow all safety protocols as directed by local authorities
Invoice provided
Bowlingadditional charge
Golf course (within 3 km)additional charge
WiFi
Outdoor furniture
Nightclub/DJ
Kids' outdoor play equipment
Entertainment staff
Private check-in/check-out
Terrace
Spa and wellness centreadditional charge
Special diet menus (on request)
Happy hour
Live sport events (broadcast)
Restaurant
Face masks for guests available
Body scrub
Family rooms
Snack bar
Cooking classadditional charge
Cashless payment available
Massage chair
Access to health care professionals
Physical distancing rules followed
Kids' club
Snorkellingadditional charge
Full body massage
Couples massage
Bike tours
Back massage
Free WiFi
Mobile app for room service
Smoke alarms
Rooftop pool
Tour or class about local cultureadditional charge
First aid kit available
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 4 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 4 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds. ;
Grand Three Bedroom Sunset Villa. Guests will have a special experience as the villa offers a hot tub. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villas kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 6 beds. ;
Grand Three Bedroom Swim-up Villa. This villas special features are the private pool and the hot tub. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villas kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 5 beds. ;
Grand Four Bedroom Sunset Villa. The hot tub is the standout feature of this villa. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villas kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features soundproof walls, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 7 beds. ;
Grand Four Bedroom Swim-up Villa. The private pool and hot tub are the special features of this villa. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villas kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 5 beds. ;
Grand Three Bedrooms Villa. The hot tub is the standout feature of this villa. Boasting a private entrance, this air-conditioned villa features 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villas kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 5 beds. ;
Grand Four Bedroom Suite Villa. The hot tub is a top feature of this villa. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villas kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 6 beds.