Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
511 Costera 77933 Bacalar Mexico
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
ES
9.0/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
ES
9.0/10
is not possible
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Elegant Accommodation
Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar offers an adults-only 5-star experience with a modern restaurant serving Mediterranean cuisine. Guests enjoy free WiFi, an infinity swimming pool, spa facilities, sun terrace, and a lush garden.
Comfortable Amenities
Rooms feature air-conditioning, private bathrooms, balconies with pool or lake views, and amenities such as tea and coffee makers, minibars, and flat-screen TVs. Additional services include a 24-hour front desk, concierge, and free on-site private parking.
Dining Experience
The restaurant serves lunch and dinner with vegetarian options, complemented by a bar for relaxed evenings. Outdoor seating areas provide scenic views, enhancing the overall dining experience.
Prime Location
Located 34 km from Chetumal International Airport, the hotel offers easy access to local attractions. Guests appreciate the attentive staff, scenic views, and the property’s excellent service support.
The hotel day starts from hour 15:00 and ends at 12:00.
If the stay includes the night of December 31, a mandatory New Year’s Eve Gala Dinner supplement of USD 300 per person applies. This amount must be paid directly at the property upon check-in. The supplement includes the gala dinner, taxes, event amenities, and festive decorations. Beverages and service charges are not included and must be paid separately.
License number: 010-007-005088/2025
Shuttle service
Free WiFi
Daily housekeeping
Internet services
Restaurant
Use of cleaning chemicals that are effective against Coronavirus
Trouser pressadditional charge
Spa and wellness centreadditional charge
Spa lounge/relaxation area
Beauty services
Invoice provided
Shared stationery such as printed menus, magazines, pens, and paper removed
WiFi available in all areas
Terrace
First aid kit available
Snack bar
Guests have the option to cancel any cleaning services for their accommodation during their stay
24-hour security
Body scrub
Guest accommodation is disinfected between stays
Airport shuttle
Shuttle service (additional charge)
Fire extinguishers
Key card access
Outdoor furniture
Parking on site
Sun umbrellas
Air conditioning
Massageadditional charge
CCTV outside property
Swimming pool
Room service
Smoke alarms
Infinity pool
Access to health care professionals
Ironing serviceadditional charge
Food can be delivered to guest accommodation
Sun loungers or beach chairs
Private parking
Garden
WiFi
Bar
Laundryadditional charge
Pedicure
Physical distancing rules followed
Non-smoking throughout
Airport shuttle (additional charge)
Express check-in/check-outadditional charge
Outdoor pool (all year)
Outdoor pool
Parking
Safety deposit box
Breakfast takeaway containers
Staff follow all safety protocols as directed by local authorities
Body treatments
Couples massage
Body wrap
Screens or physical barriers placed between staff and guests in appropriate areas
Physical distancing in dining areas
Haircut
Contactless check-in/check-out
Car hire
Steam room
Luggage storage
Manicure
Accessible parking
Full body massage
Delivered food is securely covered
Linens, towels and laundry washed in accordance with local authority guidelines
Fax/photocopyingadditional charge
Tour desk
24-hour front desk
Heated pool
Facial treatments
Meeting/banquet facilitiesadditional charge
Cashless payment available
CCTV in common areas
Concierge service
Hand sanitizer in guest accommodation and key areas
Wine/champagneadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Special diet menus (on request)
Non-smoking rooms
Free parking
Spa facilities
Breakfast in the room
Adults only
Sun terrace
